Refund Policy

Return Eligibility


kosasussale.com supports a 60-day return policy for all eligible products. Within 60 days from the date you receive the goods, you can apply for return service if the products remain unused, unopened and keep original packaging intact.

Free Return Service


Our platform provides free return service for qualified return applications. Customers do not need to bear extra return freight charges when complying with our return rules.

Refund Processing Time


After we receive and inspect your returned goods and confirm they meet the return requirements, the refund will be processed within 5 to 10 business days. The refund will be returned to your original payment account in USD settlement currency.

Refund Exclusion


Products that have been opened, used, damaged artificially or exceed the 60-day return period will not be eligible for return and refund. We reserve the right to review all return applications on kosasussale.com.